Frequently Asked Questions

Start with any plan and get full access for 14 days. No credit card required. If you decide to continue after the trial, you can add payment details from your billing settings. Cancel anytime during the trial at no cost.

Absolutely. You can upgrade or downgrade your plan at any time from your account settings. When upgrading, you get immediate access to the new features. When downgrading, the change takes effect at your next billing cycle.

Every plan includes all 31 contract variants across FIDIC, JBCC, NEC, and GCC families. There are no contract-type restrictions on any tier, so you get the full compliance engine with 624 rules on every plan.

Every notice prepared through ContractPulse is produced and verified by an experienced Contract Manager before it reaches you. ContractPulse leverages technology to ensure your Contract Manager can work efficiently across all your projects, but everything you receive has been reviewed and approved by a qualified professional. Your contractual correspondence is accurate, properly structured, and compliant with your specific contract type.

We process all payments securely in South African Rand (ZAR). We accept credit and debit cards. Annual plans are billed once per year at a discounted rate equivalent to getting 2 months free.

We offer a full refund within 5 days of your first payment if ContractPulse isn't right for you. Within the first 3 months, you can receive a pro-rated refund for the unused portion of your subscription. After 3 months, you can cancel at any time and your service will continue until the end of your current billing period, but no refund will be issued. Your 14-day free trial lets you test the full platform before committing.